Hospital Patient Services Clerk 1

Apply now Job no: 74367
Department: Patient Access-Ambassadors
Employer: State of New York
Payroll Title: Hospital Patient Services Clerk 1, SG007
Bargaining Unit: CSEA - ASU (Administrative Services Unit)
Salary: $36,040
Work type: Full-time
Location: Syracuse
Categories: Administrative, Secretarial & Clerical

Job Summary:

Schedule based on 40 hour work week. Duties include, but are not limited to: will conduct interview of patients/family members for demographic and insurance data into EPIC computer system; obtain required signatures, distribute forms and patient cards to appropriate personnel; provide information and directions to patients; verify Medicaid, Medicare and HMO accounts. Will participate in cross training in other admitting areas. Provide clerical support duties including answering telephones, filing, copying, etc. and complete other duties as assigned. Must be able to prioritize work, handle multiple tasks effectively in a timely and accurate manner and function under stressful situations. Excellent communication, organization, and customer service skills are necessary.  Issue visitor badges, contacting nursing unit to ensure pt can have a visitor, escort pts in wheelchairs to their appointment

Minimum Qualifications:  

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program, Effective April 5th, 2023. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title.

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting. 

Preferred Qualifications:


Work Days:

Schedule based on 40 hours per week. Monday-Friday 1:30pm-10pm rotating every other weekend & holidays

Message to Applicants: Position Status: Permanent 
Recruitment  Office: Human Resources
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at              


We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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