Hospital Patient Services Clerk 1

Apply now Job no: 74143
Department: CG-Emergency Dept
Employer: State of New York
Payroll Title: Hospital Patient Services Clerk 1, SG007
Bargaining Unit: CSEA - ASU (Administrative Services Unit)
Salary: $36,040
Work type: Full-time
Location: Syracuse
Categories: Administrative, Secretarial & Clerical

Job Summary: Duties include, but are not limited to: refer incoming calls and messages; greet and assist patients and visitors; conduct a courteous, professional interview with patients gathering and entering all demographic and insurance data into computer systems; obtain required signatures; distribute forms appropriately; identify and attach patient bracelets. Will prepare, update and file records; initiate patient diagnostic services; process physician and nursing staff orders, etc. Will assist supervisor with census reports, new employee training and other duties as assigned. Ability to prioritize work, handle multiple tasks effectively in a timely, accurate manner and function under stressful situations is essential. Must be able to communicate effectively in order to transfer information. Excellent communication, customer service and organizational skills are necessary. Computer skills are knowledge of medical terminology desired.
Minimum Qualifications:

The NYS Department of Civil Service has developed the Hiring for Emergency Limited Placement (HELP) Program, Effective April 5th, 2023. During this program, the NYS Civil Service Exam requirements are suspended for the Hospital Patient Services Clerk 1, SG07 title.

For consideration for this title, you must meet the following minimum qualifications:

One year full-time clerical, secretarial or patient care experience in a healthcare setting. 

Preferred Qualifications:


Work Days:

Schedule based on a 40 hour work week. Nights and every other weekend and holidays

Message to Applicants: Position Status: Permanent 
Recruitment  Office: Human Resources
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at              


We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

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