Computer Support Technician

Apply now Job no: 67959
Department: IMT-Operations & Host Systems
Employer: State of New York
Payroll Title: TH Instructional Support Associate, NSSL2
Bargaining Unit: UUP (State University Professional Services Unit)
Salary: Commensurate with Qualifications
Work type: Full-time
Location: Syracuse
Categories: Information Management & Technology

Job Summary: The Computer Support Technician will be responsible for monitoring the Data Center, assisting with desktop support projects, and providing routine customer support services in the absence of the Help Desk or PC Support. Duties include monitoring critical systems for availability, repairing printers, responding to computer error messages and informational console messages, managing tape media as required, installing desktop computers and software, troubleshooting connectivity and printing issues, providing on-site support to end users, and other duties as assigned.  
Minimum Qualifications:

Associates Degree in Information Technology or related field and two years of computer support and customer service experience or equivalent combination of education and experience, plus strong interpersonal and communication skills and strong working knowledge of Windows 7/10 and MS Office required.

Preferred Qualifications:

PC support experience preferred. Experience with web browsers, e-mail systems, and networked computers/printers as well as familiarity with large networked environments, TCP/IP network protocol, Novell, and Active Directory preferred.  

Work Days:

am/pm rotating days every other weekend and holidays

Message to Applicants:  
Recruitment  Office: Human Resources Department
Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.              

 

We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Advertised: Eastern Daylight Time
Applications close:

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